Description

Provide on-site technical support for end-users, hardware, and meeting room infrastructure in Malmö.

Responsibilities

• Manage device lifecycle (DLM) including provisioning, stock, and spare parts management for laptops, desktops, and phones.
• Maintain meeting room equipment through daily audits and provide live support for townhalls and events.
• Resolve hardware incidents and service requests that cannot be addressed remotely.
• Coordinate with vendors for break-fix services on printers, laptops, and other endpoint devices.
• Deliver hypercare support and user education during new technology deployments and project rollouts.

Required Skills

• 5+ years of experience in end-user or endpoint support.
• Hands-on experience with laptop, desktop, and mobile phone provisioning.
• Proficiency in Device Lifecycle Management (DLM) and inventory management.
• Experience maintaining meeting room AV equipment and supporting live events.
• Ability to manage physical hardware assets, including vending machines and lockers.
• Proven experience providing hypercare support during IT project rollouts.
• Experience coordinating vendor break-fix workflows.
• Any Graduate degree.

Key Skills

Education

Any Graduate