Description

Manage and secure the desktop and mobile computing environment for a diverse workforce, implementing deployment strategies and providing frontline technical support.

This role is on-site.

Responsibilities

• Implement and monitor deployment of Windows and macOS devices using Microsoft AutoPilot, Intune, and JAMF.
• Administer desktops, laptops, and mobile devices to ensure compliance with security and performance standards.
• Develop and enforce device management policies to mitigate security risks and maintain configurations.
• Collaborate with IT security teams to manage endpoint protection, encryption, and access controls.
• Provide technical support for hardware, software, and connectivity issues to non-technical users.

Required Skills

• 5+ years of experience in end-user computing or desktop support.
• Expertise managing Windows and macOS environments.
• Proficiency with Microsoft AutoPilot, Intune, and JAMF.
• Strong understanding of modern desktop management and Mobile Device Management (MDM).
• Knowledge of device security principles and endpoint protection.
• Proven problem-solving skills for hardware and software troubleshooting.
• Ability to communicate technical information clearly to non-technical users.

Preferred Skills

• Microsoft Certified: Modern Desktop Administrator Associate or JAMF Certified Administrator.
• Experience with scripting languages and API integration for task automation.

Bachelor’s degree in Computer Science, IT, or equivalent professional experience.

Key Skills

Education

ANY GRADUATE