Description

Provide onsite technical support for end users in Cincinnati, Ohio.

You will provide direct technical assistance to end users on-site. Resolve hardware and software issues reported by staff. Maintain workstation functionality and user productivity.

Responsibilities

• Resolve hardware and software issues reported by staff.
• Maintain workstation functionality and user productivity.
• Provide direct technical assistance to end users on-site.
• Diagnose and troubleshoot technical problems.
• Ensure timely resolution of user tickets.

Required Skills

• 7+ years of experience in end user support.
• Proven track record in technical troubleshooting.
• Ability to work onsite in Cincinnati, Ohio from day one.
• Any graduate degree or equivalent level of professional experience.

Key Skills

Education

ANY GRADUATE