Description

You will provide desktop and help desk support for users in an enterprise environment.

This role is on-site.

Responsibilities

• Provide technical support for laptops and PCs within an enterprise setting.
• Manage user access and permissions using Active Directory and Group Policy Objects.
• Troubleshoot connectivity and file share permission issues.
• Resolve software and hardware issues using remote support tools.

Required Skills

• 2+ years of experience in help desk or desktop support.
• Proficiency with Windows 7 and Windows 10.
• Experience managing Microsoft Office 365.
• Hands-on experience with LogMeIn.
• Working knowledge of Active Directory and Group Policy Objects (GPO).
• Understanding of file share permissions.
• Solid understanding of basic networking fundamentals.

Preferred Skills

• Minimum 2-year post-secondary education in a technical field or equivalent experience.

Key Skills

Education

Not specified