Description

You will provide technical support to end users through remote and onsite channels.

Responsibilities

• Perform remote and onsite technical support tasks for end users.
• Manage and maintain printer hardware and connectivity.
• Configure cellular telephony for iOS and Android devices.
• Handle ticket management using ServiceNow.
• Manage Windows Server environments and maintain inventory controls.

Required Skills

• 4+ years of experience in remote and onsite technical user support.
• 4+ years of experience working with Active Directory.
• 4+ years of experience with Office and GSuite packages.
• 4+ years of experience managing inventory controls.
• Experience managing Windows Servers.
• Proficiency with ServiceNow for ticket management.
• Academic training in Systems, Networks, or a related field.

Preferred Skills

• Advanced English proficiency.
• Experience working with Confluence.

Key Skills

Education

Any Graduate