Description

You will provide technical support for Windows and Linux environments, hardware, and network connectivity.

This role is hybrid.

Responsibilities

• Support Windows and Linux computers, printers, peripherals, telephone systems, and cellular devices.
• Configure, install, and maintain client software and desktop/laptop systems.
• Manage user accounts, permissions, and access for IT applications via Azure AD.
• Resolve LAN/WAN, VoIP, and AV system connection issues.
• Maintain accurate service request records, computer inventory, and equipment logs.

Required Skills

• 8+ years of experience in an IT back-office support environment.
• In-depth knowledge of Windows admin tools, including AD object administration and SCCM.
• Proficiency with Office 365, Exchange mailbox administration, and Azure AD.
• Advanced PowerShell scripting and command mastery.
• Experience with MFA administration and Skype for Business.
• Working knowledge of Windows Server, Hyper-V virtualization, Domain Controllers, DNS, and DHCP.
• Foundational understanding of networking and Linux OS.

Preferred Skills

• Ability to provide workarounds for incidents and technical service requests.

Key Skills

Education

Any Graduate