Description

You will provide on-site technical support and hardware management for users in Malmö.

Responsibilities

• Manage the full device lifecycle (DLM), including provisioning laptops, desktops, and phones, plus stock and spare parts inventory.
• Resolve end-user IT issues and service requests that require on-site intervention.
• Coordinate with vendors for break-fix requirements for hardware, printers, and vending machines.
• Support meeting room technology, townhall events, and live events, including daily audits of equipment.
• Provide hypercare support and user education during new technology deployments and IT projects.

Required Skills

• 5+ years of experience in end-user or endpoint support.
• Hands-on experience with laptop, desktop, and mobile phone provisioning.
• Proficiency in Device Lifecycle Management (DLM) and inventory management.
• Experience managing meeting room AV equipment and live event technical support.
• Ability to perform on-site walkup support and manage tech bar queries.
• Proven ability to coordinate hardware repairs and break-fix tasks via third-party vendors.
• Experience providing hypercare support during project rollouts.

Preferred Skills

• Any Graduate degree.

Key Skills

Education

Any Graduate