You will manage and support virtual desktop infrastructure and MDM solutions to ensure seamless user experiences.
Responsibilities
- Evaluate and implement new MDM technologies and tools.
- Configure, deploy, and manage virtual desktops across Windows, Linux, and macOS platforms.
- Monitor and analyze VDI performance metrics to identify bottlenecks and implement optimizations.
- Support virtual desktop environments and maintain resource utilization efficiency.
Required Skills
- 5+ years of experience in technical support roles for virtual desktop environments.
- Hands-on experience with Citrix XenDesktop and Azure Virtual Desktop.
- Working knowledge of AWS and Azure cloud platforms.
- Proficiency with Active Directory and Group Policy objects.
- Experience with Windows Server, client operating systems, and Remote Desktop Services.
- Knowledge of User Profiling and Network/Systems administration.
- Understanding of networking concepts and protocols within VDI environments.
- Ability to manage diverse operating systems including Windows, Linux, and macOS.
Preferred Skills
- Stay current with industry trends in mobile technology and MDM advancements.