Description

You will lead the design and delivery of end-to-end SAP S/4HANA Customer Service and Service Management solutions.

Responsibilities

• Develop well-documented end-to-end solutions for SAP S/4HANA CS/SM.
• Drive cross-module integration with SAP SD, FI, and MM.
• Design and deliver solutions through system configuration and technical development requests.
• Interface with business process owners to facilitate process improvement and new functionality.
• Create documentation including BPD and FDS for FUT.
• Design, document, and implement unit, integration, and parallel test plans.
• Manage 5 to 10 resources and oversee project estimation, planning, and staffing.

Required Skills

• 8+ years of hands-on experience with SAP PM or CS/SM.
• Proven experience configuring SAP S/4 solutions including Service Contracts, Warranties, Notifications, Repair Orders, Service Orders, Pricing, and Resource Related Billing.
• Expertise in SAP PM or CS/SM configuration and integration with SD and MM.
• Deep knowledge of Equipment, Serialization, Task lists, and SAP Installed Base.
• Experience with business process flows for consignment sales and SD OTC processes.
• Working knowledge of ASAP methodology and SAP Activate.
• Ability to manage project estimation, planning, and staffing.
• Bachelor's degree or equivalent.
• Willingness to travel up to 100% to client sites.

Preferred Skills

• Knowledge of third-party application integration such as SFDC or CPQ with SAP.

Key Skills

Education

ANY GRADUATE