Description

Managing and coordinating all technical activities for CAPPS between the CAPPS Technology Operations Team and various internal CPA stakeholders, various external CAPPS customers, and various CPA contracted vendors (e.g., CPA Information Technology, CPA Information Security Office, CAPPS Agencies (Central and Hubs), Managed Services vendor, software vendors, etc.). 

Leading and/or assisting with special project support as may be needed.

       Preparing status and productivity reports for CPA Management review on a regular basis, or as requested.

·       Responsible for ensuring that all digital products and content meet WCAG 2.1 accessibility standards. This includes maintaining perceivable, operable, understandable, and robust experiences for all users, regularly reviewing content for compliance, and implementing updates or remediation whenever accessibility issues are identified.

·       Assisting with all applicable contract management oversight responsibilities associated with the CAPPS Program, including, but not limited to:

Assisting and participating in the annual IT control audits related to the CAPPS Central applications.

Ensuring contract data security, user permissions, audit trails, and compliance with organizational and regulatory standards.

Performing technical reviews of contract templates, metadata structures, workflows, and automation rules to ensure accuracy and usability.

Working closely with Fiscal Management’s contract managers to identify gaps and optimize contract processes.

Overseeing and/or assisting with technical oversight and support related to, but not limited to, SLAs, system monitoring, environment analysis, hardware/software evaluation, network troubleshooting, migration paths, coding standards, security standards, compare reports, application change management review, and batch scheduling review.

Maintaining documentation related to architecture, configuration, integrations, and change management.

Supporting reporting and analytics for contract KPIs, compliance metrics, and lifecycle performance.

Reviewing and suggesting approval for all assigned Technical Deliverables related to CAPPS Architecture, CAPPS System Development Lifecycle, Disaster Recovery, CAPPS Security Plans (SSP), and all CAPPS related Technology plans related to CAPPS applications currently and planning for the future.

Overseeing and supporting various technical upgrades (e.g., PeopleSoft image, PeopleSoft Fluid, PeopleTools, other software publisher upgrades, etc.).

Participating as a technical advisor during the procurement cycle for certain CPA-issued procurements for products or services associated with CPA’s CAPPS Program. Activities may include, but are not limited to, the following: research of products and services, planning activities, drafting and reviewing documents for use in solicitations, providing technical input for purposes of developing guidelines for evaluating the developed technical specifications, and serving as a technical advisor providing input to CPA’s teams during the evaluation and negotiation phases.

·       Managing and overseeing CPA’s CAPPS Service Desk (e.g., BOSSDesk), which includes but is not limited to the design, configuration, testing, and software administration support.

·       Performing other related Work as assigned.

II.  CANDIDATE SKILLS AND QUALIFICATIONS

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Key Skills

Education

Bachelor's degree