Description

Job Summary

We are seeking an experienced Enterprise Observability and Monitoring Engineer to serve as a subject matter expert for enterprise monitoring technologies including Dynatrace and related monitoring platforms. This position is responsible for the design, implementation, administration, enhancement, and operational support of client enterprise monitoring ecosystem.

Key Responsibilities

• Administer and support Dynatrace enterprise monitoring environments.
• Design and implement monitoring solutions for business-critical applications and infrastructure.
• Develop standards for monitoring, alerting, dashboards, and operational observability.
• Continuously improve enterprise monitoring coverage and accuracy.
• Tune alerting thresholds and event correlation to reduce false positives while ensuring timely incident detection.
• Support enterprise observability initiatives across on-premises, cloud, and hybrid platforms.
• Deploy and administer Dynatrace OneAgent technologies.
• Onboarding large scale applications.
• Monitor application health, service dependencies, user experience, and transaction performance.
• Support Real User Monitoring (RUM) and Synthetic Monitoring implementations.
• Analyze application performance issues and identify performance bottlenecks.
• Monitor Windows, Linux, VMware, OpenShift, and cloud-hosted environments.
• Support monitoring for databases, middleware, network infrastructure, storage systems, domain services, load balancers, and enterprise applications.
• Develop custom monitoring solutions and Dynatrace Extensions 2.0.
• Create and maintain custom SQL, Oracle, and enterprise application monitoring extensions.
• Build dashboards, metrics, health checks, and alerting policies.
• Automate monitoring deployment and configuration processes.
• Support infrastructure-as-code and configuration management initiatives where applicable.
• Support integration between Dynatrace, ServiceNow, and enterprise event management platforms.
• Support monitoring solutions for AWS, Azure, SaaS, containerized, and microservices-based applications.
• Deploy and support ActiveGate infrastructure.
• Support SSO, authentication, synthetic transaction monitoring, and end-user experience monitoring.

Required Experience

• 5+ years supporting enterprise monitoring or observability platforms.
• 5+ years supporting large-scale enterprise infrastructure environments.
• Experience administering Dynatrace or comparable monitoring solutions.
• Experience working in regulated utility, critical infrastructure, energy, or large enterprise environments preferred.

Education

Bachelor s Degree in Computer Science, Information Technology, Information Systems, Engineering, or related technical field; or equivalent work experience

Key Skills

Education

Any Graduate