Enterprise Ops Business Analyst

You will drive IT process improvements and enterprise-level changes to align technology solutions with business strategies.

Responsibilities

• Identify key data sources for IT service delivery and implement strategies to close integration gaps.
• Analyze current IT solutions to identify opportunities for automation and workflow enhancement.
• Lead cross-functional requirement building and user story development to translate customer needs into technical solutions.
• Manage high-quality data sets and implement cleanup or automation to improve data governance.
• Develop responses to audit findings and manage change across the organization.

Required Skills

• 5+ years of experience in business analysis or IT process improvement.
• Experience working with C-Suite, customers, and stakeholders.
• Ability to collaborate with IT service delivery teams.
• Proven track record of translating customer needs into technical requirements and user stories.
• Experience managing data sets and driving data-driven decision-making.
• Ability to work with diverse stakeholder roles at all levels to gain consensus.
• Understanding of audit processes and response development.