Description

You will lead the end-to-end implementation and maintenance of the Epic end-user training program.

Responsibilities

• Lead a team of Epic Principal Trainers, credentialed trainers, and specialty champions across clinical, revenue, access, and analytics domains.
• Define and communicate training policies, procedures, and curriculum delivery methods for the EHR system.
• Oversee the creation, maintenance, and refresh schedules of the Master Train (MST) environment and playground environments.
• Execute a role analysis process with project leaders and operational managers to map staff to Epic-defined job roles.
• Manage the super user program, including initial training and ongoing engagement for go-live readiness.
• Coordinate training logistics, including LMS management in Cornerstone, classroom scheduling, and hardware procurement.
• Monitor training registration and completion data to report progress and escalate risks to project leadership.

Required Skills

• Epic Training Manager Certification (mandatory).
• 5+ years of experience in Epic training management or leadership.
• Experience supporting end-user training, go-live readiness, and post-go live support.
• Proficiency managing Learning Management Systems (LMS), specifically Cornerstone.
• Experience developing training environment strategies and managing MST refresh schedules.
• Ability to lead diverse teams of clinical, nurse, and specialty physician trainers.
• Skill in conducting role analysis and mapping user functions to Epic job roles.
• Experience managing large-scale training logistics and equipment coordination.

Key Skills

Education

Any Graduate