Description

You lead Workday managed services engagements for post-production clients, owning enhancement, optimization, release management, and break/fix support. You collaborate with clients to strategize post-production goals and ensure timely delivery of solutions.

This role is remote.

Responsibilities

• Lead analysis, design, configuration, and delivery of Workday solutions, maintaining detailed documentation.
• Manage release management activities, including assessing new features and overseeing system update implementations.
• Conduct regression testing and support new feature deployments to ensure system stability.
• Collaborate with cross-functional teams to resolve issues and drive process improvement initiatives.

Required Skills

• Minimum 10+ years of experience in IT or consulting, with at least 2 years in Workday post-production or managed services.
• Required Workday certification/skills in Accounting Center.
• Strong understanding of the software development life cycle (SDLC) and agile methodologies.
• Knowledge of ITIL framework, ITSM, and service desk management in a managed services environment.
• Proven ability to articulate ideas effectively and facilitate collaboration among diverse teams.
• Direct client interaction experience in Workday Accounting Center.

Preferred Skills

• Experience with road mapping activities for post-production clients.

Key Skills

Education

Any Graduate