Description

You will lead technical implementation of ITSM solutions within the ServiceNow environment.

Responsibilities

• Implement ITSM solutions following industry best practices.
• Develop and maintain custom applications and scripts within ServiceNow.
• Integrate systems using REST and SOAP APIs, including scripted REST and SOAP API creation.
• Manage and implement authentication mechanisms like Auth 2.0 and LDAP/Active Directory integration.
• Design and modify ServiceNow Service Portals and utilize Discovery, Service Mapping, and Orchestration features.

Required Skills

• 8+ years of experience in the IT Industry.
• 3+ years of hands-on experience with ServiceNow development.
• Expertise in ServiceNow scripting (Business Rule, Script include, Workflow, UI Action, Client scripts).
• Strong experience with REST and SOAP API integration.
• Proficiency with Auth 2.0, certificates, and Mid Server management.
• Experience implementing LDAP/Active Directory/SSO solutions.
• Familiarity with ITIL concepts.
• Knowledge of HTML coding.
• Experience with ITSM implementation.

Key Skills

Education

Any Graduate