Description

Manage production support for Enterprise Data Warehouse (EDW) systems and ETL pipelines. Resolve incident tickets within strict SLA requirements. Monitor assigned EDW support tickets through to closure. Participate in weekly production support deployment activities. Attend knowledge transfer sessions from development teams during support transitions. Support EDW artifacts, processes, and project deliverables. Work after hours and on weekends as required for support coverage.

Responsibilities

• Resolve incident tickets within strict SLA requirements.
• Monitor assigned EDW support tickets through to closure.
• Participate in weekly production support deployment activities.
• Attend knowledge transfer sessions from development teams during support transitions.
• Support EDW artifacts, processes, and project deliverables.

Required Skills

• 5+ years of production support experience in Data Warehousing and ETL projects.
• Hands-on experience with Google Cloud Platform (GCP) and GCP ETL pipelines.
• Proficiency with Teradata, including BTEQ, TPT, and FastLoad.
• Strong SQL querying skills.
• Experience with UNIX and Shell scripting.
• Knowledge of Data Warehouse and Data Modeling concepts.
• Experience using job scheduling tools such as Maestro or Control-M.
• Understanding of Waterfall and Agile software development methodologies.

Preferred Skills

• Any Graduate degree.

Key Skills

Education

Any Graduate