Description

Manage production support for Enterprise Data Warehouse (EDW) systems and ETL pipelines, resolving incidents within strict SLAs.

This role is on-site.

Responsibilities

• Resolve incident tickets and monitor EDW support tickets through to closure.
• Participate in weekly production support deployment activities.
• Support EDW artifacts, processes, and project deliverables.
• Attend knowledge transfer sessions from development teams during support transitions.
• Provide after-hours and weekend support coverage as required.

Required Skills

• 5+ years of production support experience in Data Warehousing and ETL projects.
• Hands-on experience with Google Cloud Platform (GCP) and GCP ETL pipelines.
• Proficiency with Teradata, including BTEQ, TPT, and FastLoad.
• Strong SQL querying skills.
• Experience with UNIX and Shell scripting.
• Knowledge of Data Warehouse and Data Modeling concepts.
• Experience using job scheduling tools such as Maestro or Control-M.
• Understanding of Waterfall and Agile software development methodologies.

Preferred Skills

• Any Graduate degree.

Key Skills

Education

Any Graduate