Description

You will provide high-level technology support to the firm's most senior managers as part of the Executive Service Team.

Responsibilities

• Deliver 24/7 technical support to ensure senior managers can fulfill their roles through technology.
• Resolve technical issues in a timely manner using advanced problem-solving abilities.
• Act as a technical steward for executive leadership, optimizing their technology environments.
• Work closely with a global team to maintain and improve executive-level infrastructure.

Required Skills

• 5+ years of professional technical support experience.
• Proficiency with Windows Desktop environments.
• Experience managing users and permissions via Active Directory.
• Ability to use PowerShell Scripting for task automation.
• Hands-on experience with Wireshark for network analysis.
• Experience using Splunk for log analysis and monitoring.
• Proficiency with Sysinternals tools for system troubleshooting.
• Bachelor's degree.

Key Skills

Education

Bachelor's degree