Description

Core Responsibilities

• Design, develop, and support event-driven automation leveraging the FedOps framework across ServiceNow, Polycloud, and enterprise platforms • Build, maintain, and optimize automation workflows using Ansible Automation Platform (AAP) • Develop reusable, scalable playbooks for alert remediation, self-healing, and operational workflows • Integrate automation solutions with enterprise systems (ServiceNow, APIs, infrastructure platforms) • Support onboarding of applications/use cases into FedOps and ensure alignment with enterprise standards • Troubleshoot and resolve automation failures, ensuring reliability and operational resiliency Required Skills (Must-Have) • Strong, hands-on expertise in Ansible Automation Platform (AAP) including: o Playbook development and optimization o Job templates and workflow templates o RBAC and secure execution models o Integration with external systems (ServiceNow, APIs, etc.) • Solid scripting skills (Python, PowerShell, or shell scripting) • Experience with event-driven automation and operational tooling • Strong understanding of infrastructure, application workflows, and incident management processes Preferred / Nice-to-Have Skills • Experience with legacy automation/orchestration platforms such as: o HP Operations Orchestration (HPOO) o HP Server Automation (HPSA) • Familiarity with migration/modernization efforts from legacy platforms to AAP or other modern orchestration tools [RE: Midyea...lishments. | Outlook] • Exposure to enterprise automation ecosystems (e.g., SSP, AutoSys, ServiceNow integrations) Key Success Factors • Ability to drive automation modernization and reduce dependency on legacy tooling • Strong focus on scalability, resiliency, and operational efficiency • Proven ability to enable teams through reusable automation frameworks and standards

Key Skills

Education

Bachelor's degree