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PDI Technologies, Inc Logo
Field Service Engineer

PDI Technologies, Inc

 

Bristol, England, UK

Posted On: 2 days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Field Service Engineer
Tenure: No Preference/Any
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Description

You will provide onsite hardware maintenance and technical support for payment terminals, EPOs, and head office solutions in Bristol.

This role is on-site.

Responsibilities

  • Attend scheduled maintenance visits and proactive service calls to ensure system uptime.
  • Respond to service requests within established SLA requirements.
  • Manage assets and maintain accurate stock reporting.
  • Complete all necessary engineering paperwork and call closure documentation.
  • Perform basic installations and joint visits as directed by the Operations Team.

Required Skills

  • 5+ years of experience in a similar field service role.
  • Field Service Management expertise.
  • Technical Support experience with payment terminals or similar hardware.
  • Proven ability to manage SLAs under pressure.
  • Asset Management skills.
  • Full UK driving license.
  • Basic technical aptitude for hardware diagnostics.
  • Strong organizational and communication skills.

Preferred Skills

  • SPA Passport.
  • Service delivery experience.

Education

Any Graduate

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