Description

You will provide on-site technical support and hardware maintenance for end-users in Boise, Idaho.

This role is on-site.

Responsibilities

• Install and support peripherals and hardware components for workstations.
• Build and image computers for deployment.
• Manage wiring and cabling for workstation setups.
• Troubleshoot Windows OS and Microsoft Office issues.
• Maintain system security using anti-virus and anti-malware programs.

Required Skills

• 5+ years of professional experience.
• Proficiency with Windows XP, 7, and 10.
• Working knowledge of Active Directory.
• Experience with Microsoft Office suite.
• Hands-on experience with computer building and imaging.
• Practical knowledge of network technologies and cabling.
• Ability to perform hardware troubleshooting and peripheral support.
• Field Service Management experience.

Preferred Skills

• A+ Certification.
• 2+ years specifically in end-user technical support.

Key Skills

Education

Any Graduate