Description

You will provide hands-on technical support for computer systems, hardware, and peripherals in San Jose, CA.

You will troubleshoot, repair, and maintain computer systems and hardware components. Document, upgrade, or replace hardware and software systems as required. Manage user account information, including security, rights, and system groups. Identify and repair product failures and order replacement parts. Train employees on system usage and recommend products or services.

Responsibilities

• Troubleshoot and repair computer systems and hardware components.
• Document, upgrade, or replace hardware and software systems.
• Manage user account information, security, rights, and system groups.
• Identify product failures, repair issues, and order replacement parts.
• Train employees on system usage and recommend products or services.

Required Skills

• 3+ years of experience in field service or a related technical area.
• Proven ability to troubleshoot and repair computer hardware and systems.
• Knowledge of standard technical concepts, practices, and procedures.
• Experience managing user accounts, security permissions, and system groups.
• Ability to perform hardware and software upgrades and replacements.
• Maintains, analyzes, troubleshoots, and repairs computer systems and hardware.

Preferred Skills

• Any Graduate degree or equivalent experience.

Key Skills

Education

Any Graduate