Description

You will provide on-site technical support and hardware maintenance for end-users.

Responsibilities

• Install, configure, and troubleshoot Windows 10/11 environments, including registry, services, and event viewer.
• Diagnose and replace hardware components such as RAM and hard drives in desktops and laptops.
• Set up and maintain peripheral devices including printers, scanners, and monitors.
• Resolve wireless networking issues involving Wi-Fi standards and WPA2/3 security protocols.
• Document technical issues and provide clear explanations to non-technical users.

Required Skills

• 3+ years of experience with Windows 10/11 installation and configuration.
• 3+ years of experience in desktop and laptop hardware repair and component replacement.
• 3+ years of experience managing peripheral devices and printers.
• 3+ years of experience with wireless networking and connectivity troubleshooting.
• 3+ years of experience with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.
• 3+ years of experience in technical problem-solving and systematic diagnosis.
• 3+ years of experience in customer service and professional verbal/written communication.
• 3+ years of experience in time management, task prioritization, and record keeping.
• Any Graduate degree.

Preferred Skills

• 3+ years of experience with MacOS installation, configuration, and user management.
• 3+ years of experience using remote desktop tools such as TeamViewer, RDP, or AnyDesk.

Key Skills

Education

Any Gradute