Description

You will provide hardware and software technical support within a healthcare environment.

Responsibilities

• Resolve technical issues using critical thinking and problem-solving methodologies.
• Manage service requests and workflows through ServiceNow.
• Modify work schedules and practices to meet operational requirements.
• Participate in an on-call rotation and perform occasional overnight travel.
• Communicate technical resolutions to employees and management.

Required Skills

• 2 years of experience as a Hardware & Software Technician.
• 1 year of experience working in a healthcare environment.
• Proficiency with Windows Server and Windows Active Directory.
• Experience managing Microsoft Exchange and Azure.
• Hands-on use of SCCM and Intune.
• Administration of Microsoft 365.
• Experience with ServiceNow.
• Usage of LogMeIn, TeamViewer, or MaaS360.
• Familiarity with NetSuite.

Preferred Skills

• Microsoft Certifications.

Key Skills

Education

Any Graduate