Description

Provide onsite technical support and maintenance across remote locations in Vancouver, BC.

Responsibilities

• Travel to remote sites to perform routine maintenance, installations, and troubleshooting.
• Resolve technical issues related to hardware, software, and network systems at field locations.
• Collaborate with the central IT team on projects involving renovations, acquisitions, and internet rollouts.
• Manage IT assets through deployment, tracking, and decommissioning.
• Respond to ServiceDesk ticketing inquiries and document all technical actions and performance metrics.

Required Skills

• Minimum of 2 years of experience in an IT support role, specifically with remote site support.
• Proficiency in technical support and troubleshooting hardware and software issues.
• Ability to work under pressure and solve complex problems.
• Strong communication and interpersonal skills for end-user training and guidance.
• Willingness to travel extensively to remote sites.
• Bachelor’s degree in Information Technology, Computer Science, or a related field.

Preferred Skills

• Experience with ServiceDesk ticketing systems.
• Knowledge of network rollout procedures.

Key Skills

Education

ANY GRADUATE