Description

You will serve as a Field Support Analyst, providing direct support and technical guidance to users.

Responsibilities

• Troubleshoot technical issues for users.
• Develop and document new software use cases.
• Collaborate with analysts to solve complex problems.
• Train users on software application and functionality.
• Gather and provide direct feedback on software feature enhancements.

Required Skills

• 5+ years of professional experience.
• Hands-on experience with Gotham software.
• TS/SCI clearance required.
• Proficiency in troubleshooting technical issues.
• Strong understanding of DoD, Intelligence, or Law Enforcement missions.
• Experience training others on intelligence or operations software.
• Technical knowledge including Python, Java, or HTML.

Preferred Skills

• Familiarity with Gaia or Foundry.
• Real-world experience supporting intelligence or operations.

Key Skills

Education

Any Graduate