Description

Serve as a Field Support Analyst supporting operational needs.

Responsibilities

• Troubleshoot technical issues and develop new use cases.
• Embed with high-impact units to understand operational and technical needs.
• Provide desk-side and classroom training to analysts and operators.
• Staff the Help Desk, responding to user requests and collaborating with engineering.
• Provide feedback to engineering based on product usage and user needs.

Required Skills

• 5+ years of intelligence analysis experience.
• 3+ years fusing intelligence capabilities in support of operations.
• Required prior experience with Gotham.
• Working knowledge of HTML, Ruby, Python, and/or Java.
• Experience with hardware, networks, and server administration.
• Experience training analysts in a classroom or field setting.
• Active DoD TS/SCI Clearance.

Key Skills

Education

Any Graduate