Description

You will support users and technical operations across the enterprise, bridging the gap between field needs and engineering solutions.

This role is on-site.

Responsibilities

• Troubleshoot technical issues and develop new use cases for operational efficiency.
• Embed with high-impact units to understand and address their operational and technical needs.
• Staff the Help Desk, responding to user requests and coordinating with engineering on complex issues.
• Provide desk-side and classroom training to analysts and operators.
• Provide feedback to the engineering team based on direct product interaction and user experience.

Required Skills

• Active DoD TS/SCI Clearance.
• 5+ years of intelligence analysis experience.
• 3+ years experience fusing intelligence capabilities in support of operations.
• Working knowledge of HTML, Ruby, Python, and/or Java.
• Experience with hardware, networks, and server administration.
• Ability to train analysts in a classroom or field setting.

Preferred Skills

• Prior experience with Gotham.

Key Skills

Education

Any Graduate