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Field Tech Specialist

My3Tech

 

Raleigh, NC, USA

Posted On: 2 days ago
Experience: 5+ years
Availability: Hybrid
Openings: 2
Category: Field technicians - Iopex
Tenure: Contract - Corp-to-Corp
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Description

You will provide on-site technical support and hardware maintenance for judicial staff across assigned counties in North Carolina.

This role is on-site.

Responsibilities

  • Install, configure, and maintain personal computer systems, peripherals, and software for judicial staff.
  • Support local area networks by installing and troubleshooting LAN hardware, including file servers, routers, switches, and telecommunications equipment.
  • Facilitate facility moves and relocations, including courthouses and office locations.
  • Participate in large-scale technology deployments, such as statewide software updates and server upgrades.
  • Provide technical training to judicial staff and interface with local government officials to resolve hardware and software issues.

Required Skills

  • Hands-on experience with Cisco servers, routers, voice gateways, and switches.
  • Proficiency with Windows 10/11, Windows Server 2012/16, and Office 2016/365.
  • Knowledge of SCCM/MECM, BitLocker, Cisco AMP, and Cisco ISE.
  • Ability to use PowerShell and manage software such as TN3270, SharePoint Designer, and Adobe Professional.
  • Understanding of Ethernet topology network design and implementation.
  • Experience troubleshooting LAN hardware and software.
  • Ability to lift up to 75 pounds and handle hazardous electrical components with caution.
  • Must reside within a 20-mile radius of the Raleigh, NC duty station.

Preferred Skills

  • Experience managing critical incidents and coordinating with vendors for technical resolutions.

Education

Any Graduate

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