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Field Technical Support

Techgene

 

Malta, IL, USA

Posted On: 2 days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: Field Technical Support
Tenure: Contract - Corp-to-Corp
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Description

You will provide foundational technical support for infrastructure services and assist with routine operational tasks.

Responsibilities

  • Assist with infrastructure projects, assignments, and routine operational tasks.
  • Perform basic monitoring and troubleshooting of infrastructure systems.
  • Collaborate with team members to resolve infrastructure challenges and daily operational needs.
  • Support the creation and maintenance of technical infrastructure documentation.
  • Follow established best practices and standards for service delivery.

Required Skills

  • 5+ years of relevant work experience in infrastructure technology analysis.
  • Proficiency in data analysis and technical troubleshooting.
  • Knowledge of Microsoft technologies.
  • Experience or familiarity with Google Cloud.
  • Bachelor's degree in a relevant field or an equivalent combination of education and experience.

Preferred Skills

  • CompTIA A+ certification.
  • Advanced degree in a relevant field.

Education

Bachelor's degree

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