Administer and support IBM FileNet P8 platform components including Content Platform Engine, IBM Content Collector, Content Search servics(CSS) and Content Navigator
Manage IBM WebSphere Application Server environments supporting FileNet applications
Install, configure, patch, upgrade, and maintain FileNet and WebSphere environments
Monitor system health, logs, JVM performance, application availability, and capacity
Troubleshoot FileNet, WebSphere, workflow, and integration-related issues across environments
Configure and manage WebSphere clusters, application deployments, datasource connectivity, and security settings
Support user access, authentication, authorization, and platform security administration
Perform server restarts, deployments, backup coordination, and recovery support
Work with infrastructure, database, middleware, and application teams to resolve incidents and improve performance
Maintain technical documentation, SOPs, and operational runbooks
Ensure system stability, compliance, and adherence to enterprise standards Support FileNet platform upgrade projects, including impact assessment, code changes, environment validation, and post-upgrade support
Ensure application compatibility with upgraded FileNet versions and related middleware components
Required Qualifications:
Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent practical experience
Experience administering IBM FileNet P8.
Experience with upgrading FileNet components.
Experience administering IBM WebSphere Application Server
Strong understanding of FileNet architecture, object stores, workflows, and security
Experience with application deployment, JVM tuning, clustering, and datasource configuration in WebSphere
Knowledge of Oracle, SQL Server, DB2, or other relational databases
Experience with Linux and/or Windows server administration
Strong troubleshooting, performance tuning, and production support skills
Preferred Qualifications:
Experience with IBM Content Navigator, IBM Content collector, Content Platform Engine
Scripting knowledge in Shell, PowerShell, Jython, or Java
Experience with LDAP, SSO, and SSL certificate management
Familiarity with upgrade, migration, and DR activities