Description

You will provide on-site technical support and hardware maintenance at client locations.

This role is on-site.

Responsibilities

• Install and configure Windows operating systems, MS Office, and antivirus software.
• Troubleshoot PC hardware components, local printers, and network printers.
• Resolve LAN setup, networking, and software issues for end-users.
• Maintain and update antivirus software to ensure system security.
• Create technical documentation and manuals for support processes.

Required Skills

• 5+ years of experience in help desk or customer support roles.
• Hands-on experience with desktop support and hardware troubleshooting.
• Proficiency in configuring and maintaining LAN setups.
• Experience providing phone-based IT support and help desk services.
• Strong troubleshooting skills for software and networking problems.
• Ability to manage multiple tasks and resolve technical issues under pressure.

Preferred Skills

• Technical support experience with CCTV camera systems.

Key Skills

Education

Any Graduate