Description

Develop and maintain applications within the Genesys ecosystem, focusing on ORS and IRD components in Cloud CX environments.

Responsibilities

• Build and manage system components using the Genesys framework.
• Implement JavaScript code to support application functionality.
• Develop and maintain Genesys ORS and IRD applications.
• Research technical issues and present findings to the team.

Required Skills

• 5+ years of experience in Genesys application development.
• Expertise in Genesys ORS and IRD.
• Proficiency with the Genesys framework.
• Hands-on experience with Genesys Cloud CX.
• Strong JavaScript development skills.
• Experience with Genesys reporting.
• Any Graduate degree.

Key Skills

Education

Any Graduate