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Genesys IVR Developer
Detroit, MI, USA
Posted On: 30+ days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Genesys Developer
Tenure: No Preference/Any
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Description
Must-Have Skills:
• Genesys Cloud CX Architect (IVR development)
• Outbound predictive dialer experience
• REST / GraphQL / JSON APIs
• OAuth / SAML
• Genesys configurations (scripts, data tables, schedules)
• Agile environment experience
Responsibilities:
• Design & build IVR + Web Messaging
• Work with Middleware & Salesforce teams
• Troubleshoot production issues
• Create/execute test plans
Education
Any Graduate
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