Description

You will provide technical support for network administration and telephony systems in a hybrid capacity.

Responsibilities

• Resolve Tier-1 and Tier-2 network issues including wireless connectivity, wired networking, and telephony escalations.
• Manage and maintain telephone systems using SIP, PRI, and VoIP, including call centers and hunt groups.
• Administer campus switches, routers, firewalls, and supporting applications.
• Configure and troubleshoot Wireless Access Points (WAPs), controllers, and management systems.
• Participate in a 24x7 on-call rotation for emergency network and telephony outages.

Required Skills

• 10 years of experience working with IP networks and supporting systems.
• 5 years of experience with Cisco Catalyst family of switches and enterprise routing.
• 8 years of experience with Palo Alto firewalls and Cisco VPN.
• 5 years of experience in remote implementation, troubleshooting, and problem resolution.
• Proficiency with Palo Alto Global Protect VPN.
• Maintain DNS, DHCP, VLAN, and IP address schemas.
• Ensure network security through proxy authentication using NPS and Radius.
• Bachelor's Degree or equivalent experience.

Key Skills

Education

Any Graduate