Description

You will administer and manage the Google Chrome Management Console for all associated devices and users.

Responsibilities

• Manage and administer the Google Chrome Management Console, covering Gmail, Calendar, Groups, Shared Mailboxes, Google Sites, and related policy and account settings.
• Monitor the entire Google Workspace domain using the Admin Console, tracking usage, user status, storage, security, and file sharing metrics.
• Configure, deploy, and update Chromebooks, extensions, and educational applications, enforcing device and user policies.
• Provide Tier 1-2 technical support to teachers on Chrome OS and Google Workspace, troubleshooting hardware, software, and connectivity issues.
• Maintain accurate inventory records for Chrome devices and peripherals while documenting support procedures and user guides.

Required Skills

• 5+ years of experience in IT support or systems administration, preferably in an educational setting.
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Proficiency with Google Workspace, Google Admin Console, and Chrome Management Console.
• Hands-on experience managing Google Workspace for Education and Chrome OS devices.
• Familiarity with device imaging, policy configuration, and remote management tools.
• Knowledge of network connectivity, Wi-Fi troubleshooting, and endpoint security best practices.
• Experience supporting web-based applications and Learning Management Systems (LMS).
• Proficiency in Apple products and Mac support.

Key Skills

Education

Bachelor's degree