Description

You will manage the maintenance and enhancement of mission-critical health and human services benefit systems.

Responsibilities

  • Oversee the health and maintenance of critical benefit systems serving vulnerable populations.
  • Manage system enhancements driven by policy changes, evolving operational procedures, and updated technology requirements.
  • Lead multidisciplinary application teams, including track leads, analysts, developers, and testers.
  • Own the end-to-end SDLC process for system maintenance and enhancements.
  • Provide coaching, oversight, and support for delivery teams and staff.
  • Diagnose client issues and solve problems using technical analysis and judgment.

Required Skills

  • 8+ years of consulting experience within Government Health & Human Services (e.g., Medicaid, SNAP, TANF, Child Welfare, or Unemployment Assistance).
  • 8+ years of experience working with health and human services policy and mandates.
  • 3+ years of experience in a supervisory or management role.
  • 3+ years of consulting experience aligning IT systems with organizational business processes.
  • Deep understanding of the end-to-end SDLC process.
  • Ability to travel 20% to 50% on average.
  • Bachelor's degree or equivalent work experience.

Key Skills
Education

Any Graduate

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