Description

You will support the design and implementation of large-scale system development and transformation projects for Human Service agencies.

Responsibilities

• Participate in the full SDLC process for assigned system components, acting as the subject matter expert for specific design features.
• Prepare documentation and record minutes for client working sessions, including requirements gathering and system design reviews.
• Interpret system design documentation for developers, testers, and client stakeholders to clarify technical questions.
• Conduct independent research and analysis of client program, policy, and procedural documentation to inform system designs.
• Support development and test teams during build and test phases, including UAT and deployment support.
• Identify risks and issues to assist functional or project track leads in preparing for management meetings.

Required Skills

• Bachelor's degree or 8+ years of relevant industry experience.
• 4+ years of experience as a Business Analyst, Tester, PMO Analyst, or Management Consultant.
• Direct experience or interest in Health and Human Services.
• Ability to travel up to 40%.
• Proficiency in the Software Development Life Cycle (SDLC).

Preferred Skills

• 3+ years of experience working on an Agile SDLC project.
• Program or policy knowledge in Medicaid, SNAP, TANF, Child Care subsidies, Long Term Supports and Services, Child Support, Child Welfare, Housing/Rental Subsidies, or Unemployment Assistance.

Key Skills

Education

Bachelor's degree