Description

Key Responsibilities:
• Manage and maintain Grafana dashboards and integrations
• Design and optimize dashboards for business and operational KPIs
• Work closely with teams to gather monitoring requirements
• Develop service health, SLA, and performance dashboards
• Integrate Grafana with tools like Prometheus, APIs, databases, etc.
• Support network, voice, and security monitoring
💡 Required Skills:
• Strong experience with Grafana, Splunk, and monitoring tools
• Knowledge of API integrations and scripting
• Experience with network and security tools: Aruba (ClearPass, Central, UXI), Checkpoint, Palo Alto
• Familiarity with Voice tools (Genesys)
• Understanding of WAN (Cisco & Cloud platforms)
• Experience working in Agile environments

Key Skills

Education

Bachelor's degree