Description

Key Responsibilities

Functional Leadership

 Lead functional workstreams for Guidewire PolicyCenter implementation and enhancement programs
 Manage a team of Business Analysts and Functional Consultants
 Own endtoend functional solutioning across PolicyCenter modules
 Establish functional delivery standards templates and best practices
 Mentor junior functional analysts and support knowledge transfer activities

Requirements  Solution Design

 Facilitate stakeholder workshops to gather and refine business requirements
 Perform business process analysis and gap assessments
 Translate requirements into
    Epics
    Features
    User Stories
    Acceptance Criteria
    Functional Specifications
 Lead solution discussions and recommend appropriate PolicyCenter configurations
 Ensure solutions maximize Guidewire outofthebox capabilities before considering customization

PolicyCenter Functional Expertise

Provide leadership across

Policy Administration

 Submission
 Quote
 Bind
 Issue
 Policy Change
 Cancellation
 Reinstatement
 Renewal

Product Model

 Products
 Coverages
 Conditions
 Exclusions
 Modifiers
 Costs

Underwriting

 UW Rules
 UW Issues
 Authority Profiles
 Referral Workflows

Rating

 Rating structure
 Rating worksheets
 Premium calculations
 Integration with rating engines

Producer  Agency Management

 Producer hierarchies
 Authority structures
 Security models
 Agency administration

Document  Forms

 Policy forms
 Correspondence
 Document generation requirements

Agile Delivery Leadership

 Participate in PI Planning and Sprint Planning activities
 Support backlog refinement and story elaboration
 Manage crossteam dependencies and functional risks
 Drive sprint demonstrations and business reviews
 Support release planning and deployment readiness

Testing  Quality Assurance

 Review and approve test scenarios and test cases
 Support SIT UAT and defect triage activities
 Ensure requirements traceability from design through testing
 Validate delivered functionality against business objectives
 Support production validation activities postdeployment

Integration  Data Collaboration

 Collaborate with integration teams on
    BillingCenter integrations
    ClaimsCenter integrations
    Portals
    Rating engines
    Thirdparty data providers
 Support data mapping and conversion activities
 Review interface requirements and business rules
 Ensure endtoend business process continuity across systems

Stakeholder Management

 Serve as the primary liaison between business and delivery teams
 Provide regular status updates to project leadership
 Facilitate requirements signoff and solution approvals
 Drive issue resolution and decisionmaking forums
 Build strong relationships with underwriting operations product compliance and technology stakeholders

Required Qualifications

Education

 Bachelors degree in Business Insurance Information Technology or related discipline

Experience

 10 years in PC Insurance
 7 years of Guidewire PolicyCenter experience
 Multiple endtoend PolicyCenter implementations
 Experience in Agile and SAFe delivery environments
 Experience leading distributed onshoreoffshore teams

Domain Expertise

Strong understanding of

 Policy Administration
 Underwriting
 Product Configuration
 Rating
 Agency Management
 Renewals
 Policy Lifecycle Management

Preferred Qualifications

 Guidewire PolicyCenter ACE Certification
 Experience with Guidewire Cloud implementations
 Knowledge of BillingCenter and ClaimCenter
 Experience with Commercial Lines and Personal Lines products
 Familiarity with ISO bureau content and regulatory requirements
 Experience with data migration and conversion programs

Key Skills

Functional

 Requirements Management
 Process Modeling
 Business Analysis
 Product Modeling
 Underwriting Operations
 Rating Concepts
 Insurance Domain Expertise

Leadership

 Team Leadership
 Stakeholder Management
 Risk Management
 Conflict Resolution
 Executive Communication

Tools

 Guidewire PolicyCenter
 Jira
 Confluence
 Azure DevOps
 Visio
 Microsoft 365

Success Metrics

 Requirements quality and completeness
 Sprint predictability and delivery performance
 UAT success rate
 Production defect leakage
 Stakeholder satisfaction
 Functional team utilization and maturity
 

Key Skills

Education

Bachelor's degree