Description

You will manage and maintain the desktop environment by resolving technical issues and supporting internal IT operations in St. Louis, MO.

This role is on-site.

Responsibilities

• Resolve end-user incidents and requests via the SysAid ticketing system following priority and urgency protocols.
• Install, test, and configure workstations, peripheral equipment, and desktop applications.
• Manage hardware and software lifecycles, including upgrades, configurations, and license tracking.
• Onboard new users by deploying necessary desktop infrastructure and assigning users to Active Directory groups.
• Maintain equipment inventory and document internal technical procedures.

Required Skills

• 2+ years of help desk administration experience in a corporate IT environment.
• Proficiency with MS Windows 7 and 10 operating systems.
• Experience supporting MS Office 2013 suite applications.
• Knowledge of Symantec virus/endpoint protection, data backup, and restoration procedures.
• Experience using asset tracking software and ticketing systems.
• Active Directory administration experience.
• Ability to work a flexible schedule, including evenings and weekends when necessary.
• Unix/Redhat, Apache/Tomcat, and SQL experience.

Key Skills

Education

Any Graduate