Description

This role provides frontline technical support to staff across various platforms.

Responsibilities

• Support staff computers and devices across multiple operating systems.
• Address technical issues related to modern audio, video, and computer equipment.
• Manage and complete varied and competing work assignments.
• Communicate technical information clearly to non-technical users.
• See assigned technical projects through to completion.

Required Skills

• 5+ years of relevant technical support experience.
• Working knowledge of audio equipment.
• Proficiency with Zoom, Windows, OSX, Google, Unix, Android, and iOS.
• Ability to troubleshoot and resolve issues in high-stress situations.
• Excellent problem-solving and creative thinking abilities.
• Strong time management and customer service skills.
• Ability to learn and retain technical training.
• Valid driver’s license required.
• Any Graduate education.

Key Skills

Education

Any Gradute