Description

You will provide technical support and troubleshooting for end-user hardware and software issues.

Responsibilities

• Resolve technical issues related to Windows 11 environments.
• Manage and support Microsoft 365 services and user accounts.
• Troubleshoot Apple and Android mobile devices.
• Deliver direct customer support to resolve user requests.

Required Skills

• 2-3 years of experience supporting Windows 11.
• 2-3 years of experience with Microsoft 365 support.
• 2-3 years of experience supporting Apple and Android mobile phones.
• Experience using Intune for device management.
• Proven ability to deliver customer support.
• Any Graduate degree.

Key Skills

Education

Any Graduate