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Help Desk
Michigan, USA
Posted On: 6 days ago
Experience: 5+ years
Availability: Onsite
Openings: 2
Category: Help Desk
Tenure: Contract - Corp-to-Corp
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Description
You will provide on-site technical support and help desk services in Michigan.
Responsibilities
- Provide direct technical support and help desk assistance to users.
- Manage and troubleshoot issues within the Microsoft Office 365 Suite.
- Apply customer service principles and best practices to all user interactions.
- Maintain operational efficiency through consistent IT support.
Required Skills
- Minimum 2 years of help desk or technical support experience.
- Intermediate-to-advanced proficiency in Microsoft Office 365, including Excel, Word, PowerPoint, and SharePoint.
- Strong foundation in Information Technology and technical support workflows.
- Proven ability to follow customer service best practices.
- Ability to work on-site in Michigan.
- Graduate degree in any field.
Education
ANY GRADUATE
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