Description

Provide technical support and manage user identities within the environment.

This role is on-site.

Responsibilities

• Troubleshoot and reuse existing scripts to resolve technical issues.
• Manage the full user lifecycle in Active Directory, including onboarding and offboarding.
• Create and maintain user accounts and permissions.
• Resolve identity and access management queries using Okta.

Required Skills

• 5+ years of hands-on experience in technical support roles.
• Strong experience with Okta.
• Deep knowledge of Active Directory user management.
• Proven ability to perform user onboarding and offboarding processes.
• Strong technical troubleshooting skills.
• Ability to work with and modify existing scripts.

Preferred Skills

• Experience with identity and access management automation.

Key Skills

Education

Any Gradute