Description

You will provide technical support and endpoint management for a distributed user base.

This role is remote.

Responsibilities

• Deploy and support Windows 10 workstations and endpoints.
• Manage users, computers, and groups within Active Directory.
• Create and support virtual machines and Virtual Desktop Interfaces.
• Troubleshoot VPN connectivity and access issues.
• Administer SaaS services including Office 365, Exchange, and SharePoint.

Required Skills

• 3+ years of experience in an IT Helpdesk or Technician role.
• Proficiency with Active Directory management.
• Experience with Windows 10 deployment and support.
• Hands-on experience with Office 365, Exchange, and SharePoint.
• Technical knowledge of VPN troubleshooting.
• Experience managing virtual environments and Virtual Desktop Interfaces.
• Strong written and verbal communication skills in English.

Preferred Skills

• Degree or equivalent qualification (Any Graduate).

Key Skills

Education

Any Graduate