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Help Desk Technician

Experis

 

Lake Forest, IL, USA

Posted On: 15+ days ago
Experience: 5+ years
Availability: Hybrid
Openings: 2
Category: Help Desk Technician
Tenure: No Preference/Any
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Description

You maintain network security systems, manage user access, and provide end-user technical support across internal platforms.

This role is on-site.

Responsibilities

  • Administer system access and manage user permissions across various platforms and applications.
  • Troubleshoot security issues and provide end-user support via the Remedy HelpDesk system.
  • Manage and monitor network printers, including setup, modification, and location updates.
  • Maintain and support network security systems to safeguard internal applications and data.
  • Collaborate with IT teams and business units to ensure seamless operations and security compliance.

Required Skills

  • 5+ years of experience in IT support or system administration.
  • Proficiency in Microsoft Active Directory for user and database administration.
  • Experience with PowerShell scripting for automation and management tasks.
  • Proficiency in SCCM for system configuration and deployment.
  • Proficiency in MS Access for database management and reporting.
  • Strong communication and customer service skills to support end-users effectively.

Education

Any Graduate

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