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Help Desk Technician

Experis

 

North Chicago, IL, USA

Posted On: 30+ days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Help Desk Technician
Tenure: No Preference/Any
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Description

You will maintain network security systems, manage user permissions, and provide end-user IT support.

This role is on-site.

Responsibilities

  • Administer system access and manage user permissions across platforms.
  • Troubleshoot security issues and provide support via the Remedy HelpDesk system.
  • Manage and monitor network printers, including setup and location updates.
  • Collaborate with IT teams to ensure operational and security compliance.
  • Adhere to a rotating schedule every 6-7 weeks.

Required Skills

  • 5+ years of experience in IT support.
  • Proficiency in Microsoft Active Directory and SCCM.
  • Experience with PowerShell scripting and MS Access.
  • Knowledge of user and database administration.
  • Strong communication and customer service skills.

Preferred Skills

  • Any Graduate degree.

Education

Any Graduate

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