Description

You will provide direct support for immunization records and system functionality to healthcare providers, public health agencies, and internal users.

Responsibilities

• Investigate and resolve duplicate patient records and bad merges within the immunization registry.
• Use data tools and matching algorithms to identify and correct data integrity issues.
• Escalate complex data issues to technical teams or data stewards when necessary.
• Document all support interactions in the ticketing system and maintain accurate logs.
• Collaborate with IT and data quality teams to improve deduplication processes and system performance.

Required Skills

• 4.5 Years Experience with deduplication tools, data matching, or record linkage techniques.
• 4.5 Years Familiarity with immunization information systems.
• Proficiency in using ticketing systems (e.g., ServiceNow).
• Strong analytical and problem-solving skills.
• Excellent communication and customer service abilities.
• Any Graduate education.

Preferred Skills

• Knowledge of HL7 messaging and public health data standards.
• Understanding of HIPAA and data privacy regulations.

Key Skills

Education

Any Gradute