Description

Provide technical support and desktop assistance to users in London, United Kingdom.

Responsibilities

• Resolve user issues using Zendesk to manage incoming requests.
• Support and troubleshoot iOS and MacOS X environments.
• Provide desktop-level technical assistance to end users.
• Maintain a focus on customer service and user satisfaction.

Required Skills

• 5+ years of professional experience in technical support roles.
• Hands-on experience using Zendesk.
• Proficiency with iOS and MacOS X.
• Strong desktop support capabilities.
• Proven ability to assist and support users effectively.
• Any Graduate degree.

Preferred Skills

• Experience with OneLogin.

Key Skills

Education

Any Graduate